Shipping Information

Shipping Terms & Policies

Last updated: September 9, 2025

These shipping terms apply to all purchases made through VBHAirsoft.shop, a subsidiary of The Proof IT. By placing an order, you agree to the following policies.

1. Order Processing

• Orders are typically processed within 1–3 business days.

• Processing times may vary during peak seasons, holidays, or due to inventory availability.

• You will receive a confirmation email once your order has been shipped.

2. Shipping Destinations

• We ship worldwide.

• International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

• VBHairsoft.shop is not liable for delays caused by customs clearance or international carriers.

3. Shipping Methods & Carriers

• We use trusted carriers such as USPS, UPS, FedEx, DHL, and others depending on destination and service level.

• Shipping speed options (Standard, Expedited, Express) will be displayed at checkout.

• VBHairsoft.shop reserves the right to change carriers or shipping methods at its discretion.

4. Shipping Costs

• Shipping fees are calculated at checkout based on weight, destination, and selected service level.

• Promotional free shipping may be offered on qualifying orders.

• VBHairsoft.shop reserves the right to modify shipping rates or eligibility at any time.

5. Tracking & Delivery

• A tracking number will be provided once your order ships.

• Delivery times vary by location and carrier. Estimated delivery windows are not guaranteed.

• VBHairsoft.shop is not responsible for lost, stolen, or delayed packages once they are in the carrier’s possession.

6. Address Accuracy

• Customers are responsible for providing accurate shipping information.

• VBHairsoft.shop is not liable for misdeliveries due to incorrect or incomplete addresses.

• If a package is returned due to address issues, reshipping fees may apply.

7. Failed Deliveries & Returns

• If a package is undeliverable and returned to us, we will contact you to arrange reshipment.

• Shipping fees for resending the package are the responsibility of the customer.

• Unclaimed or refused packages may be subject to restocking fees.

8. Shipping Restrictions

• Certain items may be restricted from shipping to specific regions due to local laws or carrier limitations.

• VBHairsoft.shop reserves the right to cancel or modify orders that violate shipping restrictions.

9. Policy Updates

• VBHairsoft.shop may update these shipping terms at any time. Continued use of our site and services constitutes acceptance of any changes.

For questions about your order or shipping, contact us at:
support@VBHAirsoft.shop or use our Contact Form.

Contact Us

For inquiries about shipping, delivery policies, and returns, please reach out to us.